Items can be returned for exchange or store credit only. We cannot issue refunds. All returns must be received within 14 days. If you have a gift receipt you will receive a complete refund in the form of store credit. Anything purchased at a discounted price is final sale and not eligible for return.
- All items must be returned to us in their original condition. This includes original tags still attached, clothes unworn & unwashed, smoke, deodorant and perfume free.
- Shoes must be returned with their original shoebox. Any signs of wear to the shoe or a damaged shoebox will make them ineligible for return.
- The following items are final sale:
- Home + Gift
- Sale Items (including our first purchase 15% off promo)
- We are unable to offer price adjustments for temporary promotions/discounts. Adjustments cannot be applied retroactively to orders placed before the promotion discount was activated. During promotions, please make sure your discount is applied to the order total prior to completing order.
Please send acceptable returns to:
Alexis + Bolt
506 Monroe Street
Nashville, TN 37208
For any additional questions or concerns please call (615) 578-8257.